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Director- Office of Academic Success

All applicants must be authorized to work in the United States without sponsorship.

Posting Details

Position Information

Job Title Director- Office of Academic Success
Nature of Work

The Director of the Office for Academic Success (OAS) is responsible for oversight of student academic support services. The OAS Director has primary responsibility for day-to-day operation of the CSC Learning Center, including the selection, training, and supervision of services Peer Tutors and Supplemental Instruction (SI) Leaders and the management of campus-wide retention support programs such as Early Alert and Back on Track. In addition, the OAS Director supports the Director of Internships and Career Services and works in partnership with the Director of Transitional Studies. The OAS Director serves as the primary liaison for CSC faculty, administration, staff, and students regarding academic success strategies, interventions, and outreach efforts.

Examples of Work Performed

Essential Duties:
1. Manage day-to-day operations of CSC Learning Center
a. Conduct client (student) intake appraisal
i. Assess and identify client (student) needs
ii. Assign client-students to peer tutors
iii. Monitor effectiveness of client-tutor partnerships and facilitate any needed adjustments
b. Supervise student workers
i. Interview and recommend candidates for hire as peer tutors/SI Leaders
ii. Facilitate and administer training for peer tutors/SI Leaders
iii. Evaluate peer tutors/SI Leaders
c. Monitor fiscal operations
i. Prepare annual budget
ii. Track and reconcile expenditures
iii. Maintain student payroll records
iv. Provide monthly budget updates
d. Supervise Center-related scheduling
i. Schedule Learning Center facilities
ii. Build and maintain weekly work schedules for student employees
iii. Track and report client (student) attendance
e. Model and promote effective and timely communication between Center constituents (faculty, staff, student employees, client-students)
i. Utilize appropriate social media outlets
ii. Act as content manager for Center-related websites
f. Maintain needed resources
i. Order relevant study materials (course textbooks, tutoring aids)
ii. Track Center equipment inventory
g. Review and assess
i. Maintain and archive accurate client-student documentation
ii. Generate data for reports
iii. Design and submit annual Center reports to immediate supervisor
2. Provide instruction as needed (up to six credits per semester) in foundational courses and first-year seminar
3. Direct the Early Alert and Back on Track retention support programs
a. Serve as primary point-of-contact
b. Coordinate efforts of team members in Early Alert
c. Design and implement Back on Track curriculum
d. Manage effective communication with all constituents
4. Conduct additional student success workshops and other retention programming as needed
5. Oversee the efforts of personnel within the Internship & Career Services office
a. Engage in short- and long-range strategic planning
b. Convene regular team meetings
6. Seek and maintain relevant professional certifications
7. Advise students as needed
8. Work alongside the Director of Transitional Studies in a team-based approach to improving retention.

Secondary Duties
1. Other duties as assigned

Required Qualifications

Bachelor’s degree
Strong written and oral communication skills and proficiency in computer applications

Preferred Qualifications

Master’s degree
Experience working with at-risk students and/or federal programs for the disadvantaged
Experience in student retention initiatives at the college level

Physical Demands

The physical requirements for this position may include, but are not necessarily limited to, the ability to use a computer, calculator, telephone, keyboard, and/or various types of office equipment.  Must be able to effectively communicate in verbal and written formats and satisfactorily perform the functions of this position.

Salary Information 60,000 - 64,000


FLSA Exempt
Union Status NSCS
Number of Vacancies 1

Posting Detail Information

Posting Number PS123P
Desired Start Date 09/18/2017
Open Date 09/01/2017
Close Date
Open Until Filled Yes
Special Instructions to Applicants
General Information
EEO Statement

The Nebraska State Colleges are equal opportunity institutions and do not discriminate against any student, employee, or applicant on the basis of race, color, national origin, sex, sexual orientation, gender identity, disability, religion, or age in employment and education opportunities. Each College has designated an individual to coordinate the Colleges’ non-discrimination efforts to comply with regulations implementing Title II of the Americans with Disabilities Act, Titles VI and VII of the Civil Rights Act, Title IX of the Education Amendments of 1972, the Age Discrimination Act of 1975, and Section 504 of the Rehabilitation Act. Inquiries regarding non-discrimination policies and practices may be directed to the Compliance Coordinators assigned at each College and identified on each College website.

Veteran Statement This position is subject to Veterans Preference.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. What is the highest level of education attained?
    • GED
    • High School Diploma
    • Associates Degree
    • Bachelors Degree
    • Masters Degree
    • PHD
  2. How many years of experience do you have working with at-risk students and/or federal programs for the disadvantaged?
    • 0-1
    • 2-3
    • 4-6
    • 7+
  3. How many years of experience do you have developing and implementing student retention initiatives at the college level do you have?
    • 0-1
    • 2-3
    • 4-6
    • 7+

Documents Needed To Apply

Required Documents
  1. Resume
  2. Cover Letter
  3. Transcript 1
Optional Documents
  1. Letter of Recommendation